Polycom and Tandberg (before the Cisco acquisition), together controlled 70 to 75 percent of the global video conferencing market in 2009, says Andrew Davis, a partner in Wainhouse Research. Tandberg was acquired by Cisco Systems for $3.3 billion. Polycom is the first video conference provider offering systems with the H.264 High Profile standard, though Tandberg is expected to launch its own H.264 High Profile-based systems before the end of the year. Polycom also offers a Customized Immersive Telepresence ATX system that lets integrators build customized studios. The OTX is a more scaled-down modular design. It's billed as a "room within a room" where furnishings, walls, ceilings and other decor are exactly the same, giving the impression of one room. The OTX, which is to ship in the third quarter, follows the Polycom Fully Immersive Telepresence RPX system, which is already available. last year, uses only 128Kbps of bandwidth with High Profile, again half that of H.264 alone. An image of 480p, used for standard TV before the switchover to digital in the U.S. That rate doubles for systems using H.264 without High Profile. An HDTV image of 1080p (a measure of the frame rate), which is the current standard for HDTV broadcasting, can be delivered at 1.024Mbps. The OTX system incorporates the H.264 High Profile video standard, which transmits HD video signals using almost half the bandwidth of other standards. Telepresence systems require dedicated-and expensive-equipment and specially constructed studios. Telepresence provides a high-end video that aims to duplicate the experience of being in the same room for participants in separate locations. Polycom is introducing the OTX 300 Immersive Telepresence product. Problems can arise when your hardware device is too old or not supported any longer.Video conference technology provider Polycom adds to its lineup of HD telepresence systems in a battle for dominance against Cisco Systems, especially in the wake of Cisco's acquisition of Tandberg. This will help if you installed an incorrect or mismatched driver. Try to set a system restore point before installing a device driver. It is highly recommended to always use the most recent driver version available. Web Interface: When Diagnostics > System Log > System Log Settings > Remote Logging Enabled was set and you restarted your HDX system, it might have stopped storing logs. User Interface: When placing multipoint calls using the Recent Call list in the web interface with the option Auto Answer Multipoint Video enabled, multiple pop-up messages might have displayed asking if you wanted to accept the call. When this occurred, the Focus_Position register did not always return the value written. User Interface: During OTX 300 system calls running the Telepresence Tool, the Camera Focus settings were not retained. Software Update: After performing a USB software update and a system reset, and loading the system profile, your HDX system might have sent multiple registration requests within one second, causing the DMA to quarantine the HDX system. Software Update: After a software update was performed and the HDX system was powered off, the HDX system might have turned on automatically in 5 to 6 days if a ping was continuously sent to the system. Documentation: In the Integrator’s Reference Manual for the calendarpassword command, the Comments section had the following incorrect statement: The password can be up to 15 characters long. Powering the system off and on might not have resolved the issue. The camera might have remained in the power off position, although the power was on. Cameras: You might have experienced no video or black video when using EagleEye III as your main camera. If you had configured the camera as a Content source, video from the camera might have displayed for several seconds on the initial attempt, then the following message might have appeared: “Please check your content cable and make sure that it is sending video in a supported resolution such as 1024x768 60 Hz.” This problem has been corrected. Cameras: HDX systems did not support EagleEye III as a Content source on camera (HDCI) port 2. On your next attempts to select Camera 3, the local interface showed that Camera 3 was selected, but the video displayed Camera 1 or Camera 2. Cameras: On an HDX 9006 system, the first time you selected Camera 3, the system correctly switched to EagleEye III camera video. Calling: While in an H323 call, the localized name was not displayed at the far-end site.
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